Privacy Policy

Last Updated: March 12, 2026

1. Introduction

Welcome to Sam Webs ("we," "us," "our"). We are a global web development agency specializing in creating high-performance websites using technologies like Next.js, React, and Firebase. Your privacy is critically important to us. This Privacy Policy outlines how we collect, use, protect, and handle your personal information when you visit our website (samwebs.online), inquire about our services, or become a client.

This policy applies to information we collect through our website's contact form, email communications, and during the project lifecycle. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information to provide and improve our services. The types of information we gather fall into two categories:

A. Information You Provide to Us

This is information you voluntarily share with us. This includes:

  • Contact Information: When you fill out our contact form, we collect your name, email address, and any message you include.
  • Project Details: When you engage our services, you may provide us with business information, project requirements, content, and other data necessary to complete the project.
  • Communication Records: We keep a record of our correspondence, including emails and call notes, to manage our relationship and project effectively.

B. Information We Collect Automatically

When you visit our website, we may automatically collect certain information about your device and browsing activity. This includes:

  • Log and Usage Data: Our servers may automatically record information, including your IP address, browser type, operating system, referring URLs, pages visited, and timestamps.
  • Cookies and Tracking Technologies: We use cookies to operate and administer our website, gather usage data, and improve your experience. A cookie is a piece of information sent to your browser that allows our site to remember information about your visit. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the collected information for various purposes, grounded in legitimate business needs and your consent:

  • To Provide Our Services: We use your contact and project information to deliver our web development, design, and SEO services, from initial proposal to final deployment.
  • To Communicate With You: To respond to your inquiries, send you project updates, provide customer support, and manage our client relationship.
  • To Improve Our Website: We analyze usage data to understand how visitors interact with our website, helping us enhance user experience, optimize content, and improve our service offerings.
  • For Security Purposes: To monitor and prevent fraudulent activity and ensure the security and integrity of our website and systems.
  • To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.

4. Data Sharing and Disclosure

We do not sell your personal information. We only share your data in the following limited circumstances:

  • Service Providers: We may share information with third-party vendors and services that help us operate our business, such as cloud hosting providers (e.g., Firebase for contact form submissions), and website analytics services (e.g., Google Analytics). These providers are contractually obligated to protect your data and use it only for the services they provide to us.
  • Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect our rights or property, or in urgent circumstances to protect the personal safety of users or the public.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

5. Data Security and Retention

We are committed to protecting your information. We implement administrative, technical, and physical security measures to safeguard your data from unauthorized access, use, or disclosure. For example, data submitted via our contact form is stored in Google's secure Firebase Firestore database.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as for tax, accounting, or other legal requirements).

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access: You have the right to request copies of your personal data.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the contact form on our website.

7. International Data Transfers

As a global agency with a remote team, your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. By providing us with your information, you consent to this transfer.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personally identifiable information from children. If we become aware that we have collected personal data from a child without verification of parental consent, we will take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please do not hesitate to contact us through the contact form available on our website.